Returns & Exchanges

At Olive Tree People, we want you to be completely satisfied with your holistic beauty experience. If a product doesn't meet your expectations, we offer a 30-day return window for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer care team with your order number to begin the return or exchange process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all glass bottles and delicate containers are well-protected for transit.

• 3.
  Ship Back to Us

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to the original payment method within 5-7 business days.